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Quality management 780


 
Module code BGH 780
Qualification Postgraduate
Faculty Faculty of Engineering, Built Environment and Information Technology
Module content

Professionally, engineers are confronted with issues related to product quality and performance or organisational excellence. The intention of this course is to provide an overview of the domain of modern quality management and to equip the student with theory, methodologies and tools and techniques to improve and achieve product quality and performance excellence.
The course covers the following topics;
• Contextualisation: The History, Guru’s, Principles, Industrial setting and the Domain of Quality Management
• Practices of improving and achieving product quality: Role in Industrial Engineering, On-line and Off-line Quality Control Practices
• Frameworks of improving organisational excellence: National Quality Awards, ISO 9000 and other frameworks
• Practices of improving performance excellence: Quality and Competitive advantage, Customer and Supplier relationships, People Empowerment and Motivation, Quality Leadership and Organisational change.
Module credits 16.00
NQF Level 08
Prerequisites No prerequisites.
Contact time 24 contact hours
Language of tuition Module is presented in English
Department Industrial and Systems Engineering
Period of presentation Semester 1 or Semester 2
The regulations and rules for the degrees published here are subject to change and may be amended after the publication of this information.

The General Academic Regulations (G Regulations) and General Student Rules apply to all faculties and registered students of the University, as well as all prospective students who have accepted an offer of a place at the University of Pretoria. On registering for a programme, the student bears the responsibility of ensuring that they familiarise themselves with the General Academic Regulations applicable to their registration, as well as the relevant faculty-specific and programme-specific regulations and information as stipulated in the relevant yearbook. Ignorance concerning these regulations will not be accepted as an excuse for any transgression, or basis for an exception to any of the aforementioned regulations.

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